Getting aged care help in 4 steps
A short animation. It shows the 4 main steps, one at a time.
The 4 steps in words
- Apply for an assessment Online, by phone or in person. It is free. Phone: 1800 200 422
- Have your assessment Usually at home. Someone can be with you.
- Read your letter Your Notice of Decision says what help you can have.
- Choose a provider When your funding is ready, you have 56 days to choose a provider.
Start at My Aged Care 1800 200 422
Source: My Aged Care
Where this information comes from
- My Aged Care: How to apply for an assessment
https://www.myagedcare.gov.au/how-apply-assessment
Last checked 25 Oct 2026. - My Aged Care: How to contact My Aged Care
https://www.myagedcare.gov.au/how-to-contact-my-aged-care
Last checked 25 Oct 2026. - My Aged Care: Assessment outcome: Support at Home
https://www.myagedcare.gov.au/assessment-outcome-support-at-home
Last checked 25 Oct 2026. - My Aged Care: Connecting with Support at Home providers
https://www.myagedcare.gov.au/connecting-support-at-home-providers
Last checked 25 Oct 2026.